Reservation Policies and Procedures
How to book your charter
Booking a fishing charter in the Florida Keys has never
been easier. No more calling and emailing a long list of captains
to find the best available charter option. IslamoradaGuidesClub.com
is the official booking service for Islamorada fishing charters,
and because we represent an alliance of the top fishing captains
in the area we always have availability to serve all of your
fishing charter needs.
Booking your charter is as easy as 1, 2, 3.
1) Choose from our selection of charter types
2) Select your date (s)
3) Reserve with a credit card deposit.
Book charter now!
If you are not ready to book your charter and would just like to inquire about our services ,please complete our quick and easy information request form and a representative will be in touch with you within 24 hours. You may also call us directly at 305-393-3509.
Payment
A 20% deposit is required for booking all trips with Islamorada Guides Club.
The deposit applies per day and per boat. Your reservation deposit can be
paid through one of our three convenient options: 1) online checkout via
MC/Visa/Am Ex., 2) by phone 3) personal or travelers check. If paying by
check, please make the check payable to Islamorada Guides Club and mail to:
Islamorada Guides Club, 88005 Overseas Highway, #10-115, Islamorada, FL 33036.
Once your reservation deposit is received, you will receive an email confirming the date and type of trip. You will then be contacted via phone by your assigned captain to arrange the final details of your trip.
The remaining balance of your charter fee will be paid to your assigned captain at the completion of your trip. Our captains except cash, personal and travelers checks. If using a credit card, please check with your captain as advance arrangements may need to be made.
Deposit Refunds and Cancellation Policy
Deposits are fully refundable if cancellation is made 14 days prior to the scheduled trip or in the event of bad weather or unsafe boating conditions. Cancellations due to anything other than weather must be made in writing to: info@Islamoradaguidesclub.com. The decision to cancel a trip for weather is at the sole discretion of the captain unless a named storm advisory (tropical storms, hurricanes, etc) has been issued by the NWS for the Upper Keys (see tropical weather policy below.) First consideration will be given to rescheduling your trip. If a mutually agreeable date cannot be scheduled, your deposit will be refunded as follows. Deposits made with a credit card will be refunded on the same card. If a check was submitted, a refund check will be issued within 10 business days of the cancellation date.
Cancellations made within 14 days are not refundable. Cancellations that occur within 48 hours of the scheduled trip and are not weather related, Islamorada Guides Club reserves the right to charge a cancellation fee equaling 50% of the full trip charge, less your deposit. The cancellation fee will be charged to the credit card used to pay the deposit to reserve the trip. The charge on your credit card will appear as Islamorada Guides Club and will be subject to a 5% handling fee. This fee assists with regaining costs associated with arranging the charter and processing credit card transactions.
Tropical Weather Policy:
In the unlikely event of a Hurricane Evacuation Order
for the Upper Keys, we will refund any monies deposited for reservations
scheduled during and immediately following the Evacuation Order.
For more information on traveling during the Atlantic Hurricane
Season and to download a free copy of the Keys Hurricane Travel
Safety Guide,
visit www.fla-keys.com.
If you have any questions regarding our policies and procedures please contact us at 305-393-3509 or email us at info@islamoradaguides.com.
